Holds

A hold request reserves one or more limited-capacity products through Redeam's Booking API. A hold may be placed to ensure that a customer's product remains available until they are ready to check out, or as a means of providing confirmation that the product is available prior to placing the booking.

Creating a Hold

Before acquiring a hold, an availability check must be performed against the product, to determine when it is available.

Please refer to the API reference for more information on the request body.

Once acquired, a hold will remain active until it is released (through the appropriate API endpoint), booked against (see holdId under the Create Booking request body), or the hold expires value is in the past.

Please note, some operators or reservation systems may enforce default or maximum expiration times on holds.

Using a Hold

To use an acquired hold, include the hold's ID in the Create a Booking request under the booking.holdId value.